Terms for using Genesis Pro Find as a client or provider.
These terms explain the rules for marketplace requests, provider accounts, client accounts, Estimates, Invoices, Work Orders, communication, files, and platform access.
Genesis Pro Find is built for trusted local service and clear job communication. These terms are written for the current product and may be updated as the platform adds new provider workflows, packages, and billing options.
Using Genesis Pro Find
Genesis Pro Find provides software for clients and service providers to discover, communicate, schedule, document, and manage local service work.
By using the website, web app, mobile app, or related services, you agree to use Genesis Pro Find only for lawful business and service-management purposes.
Accounts and access
Genesis Pro Find accounts are available only to users who are at least 18 years old. By creating an account, you confirm that you meet this age requirement.
You are responsible for keeping your account credentials secure and for all activity that occurs under your account.
Genesis Pro Find may limit, suspend, or revoke access when we reasonably believe an account is being misused, violates these terms, or creates operational, security, or legal risk.
Providers
Providers are responsible for the accuracy of business profile information, service areas, licensing information, insurance details, pricing, Estimates, Invoices, Work Orders, files, and communication shared with clients.
Genesis Pro Find does not replace a provider’s responsibility to comply with state, county, city, trade, tax, insurance, and customer-service obligations.
Customers
Customers are responsible for providing accurate request details, contact information, property access instructions, photos, timing constraints, and any other information needed for a provider to evaluate the job.
Submitting a request through Genesis Pro Find does not guarantee provider availability, pricing, acceptance, or completion of work.
Estimates, Invoices, Work Orders, and documents
Genesis Pro Find may help providers prepare and share Estimates, Invoices, Work Orders, Change Orders, approvals, files, photos, and related job documents.
Document approvals, confirmations, and uploads recorded in Genesis Pro Find are intended to document business workflow decisions. Providers and clients remain responsible for reviewing final scope, price, terms, tax, payment, and legal requirements before relying on a document.
Payments and subscriptions
Customer accounts do not require a Provider subscription. Eligible Provider accounts may choose an available monthly package. Provider Basic is USD 16.99 per month in the United States. Prices, taxes, currency, availability, and store-specific terms shown at purchase control if they differ from this summary.
An introductory offer applies only when Apple or Google displays it to the eligible store account before purchase. Genesis Pro Find does not independently promise a free trial or reminder before a charge.
The selected package renews monthly and the Apple App Store or Google Play charges the payment method associated with the store account unless the subscription is canceled before renewal.
A Provider may cancel at any time through Apple or Google subscription management. Canceling turns off future renewal; access continues through the end of the current paid or store-confirmed introductory period unless the store reports a refund, revocation, fraud, or another event that ends the entitlement earlier.
Except where required by applicable law or granted or processed by Apple or Google under the applicable store policy, subscription charges are non-refundable and Genesis Pro Find does not provide credits for partially used billing periods. Store refund or revocation decisions may end access when reported to Genesis Pro Find.
Invoices generated by providers remain pending until payment is actually received and recorded. Genesis Pro Find does not guarantee client payment or provider collection.
Communication and content
Users may not upload or send content that is unlawful, abusive, misleading, infringing, malicious, or unrelated to legitimate service work.
Genesis Pro Find may retain operational messages, files, and audit data as needed to support the platform, resolve disputes, improve reliability, and protect users.
Availability and changes
Genesis Pro Find may update, suspend, remove, or change features as needed for product development, security, legal compliance, operational reliability, or commercial reasons.
We aim to keep the service reliable, but we do not guarantee uninterrupted or error-free availability.
Contact
Questions about these Terms of Service can be sent to support@genesisprofind.com.